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Help & Support Area
Ordering Information
Delivery Information
After Sales Information
Payment Methods
Baths
Close Coupled Toilets
Trade Orders
A: Placing an order on At Home Bathrooms is straightforward and user-friendly. First, browse around our website to find the product you're interested in. Once you've found it, click "Add to Basket". This will take you to the checkout page, where you can review your order and shipping information, then complete payment stage.
Yes, absolutely! At Home Bathrooms has a team of experienced and knowledgeable staff who are available to assist you with any questions or concerns you may have before making a purchase. Whether you need help selecting the right products for your bathroom renovation project or need more technical information on a particular product, we are here to help. You can contact us by our contact us page and we will be happy to assist you in any way we can.
Many of our products are available for immediate dispatch to you from our suppliers. However, if any product is out of stock or has a longer than usual lead time, we will contact you with an suggestion for an alternative or give you the option to wait for it, with an idea of timescale.
Our aim is to ensure that you have a smooth and hassle-free shopping experience with us, and we will do everything we can to get your order to you as soon as possible.
At Home Bathrooms is part of a large bathroom showroom with many years of experience. We work with many leading bathroom brands and can often give you a competitive price for other products. If you are looking for a specific product that we do not list on our website, drop us a line to see if we can help you. Our team will do our best to source the product you need and provide you with a quote.
Yes, We work from a beautiful showroom with over 40 displays. We serve our local customers with bathrooms, showers, tiles, and flooring with five associated installation teams. Our staff has combined experience of over 20 years working with some leading bathroom suppliers. You are welcome to visit our showroom to see our products in person or book an appointment to get expert advice on your bathroom renovation project.
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Yes, at At Home Bathrooms, we understand the importance of ensuring the longevity of your bathroom products. Our manufacturers offer warranty for their products, and in the event that you require spare parts within the warranty period, they can be ordered and dispatched to you. Whether it's a replacement cartridge for a shower, a new handle for a tap, or any other spare part, we strive to provide comprehensive support for your bathroom needs.
If a product you ordered from At Home Bathrooms is out of stock, we will contact you as soon as possible, typically via email, to inform you of the situation. We can offer to leave the item on back order for you, provide alternative options of the same value, or issue a refund for the out of stock item. Our goal is to ensure that you are satisfied with your purchase and provide you with the best possible solution in the event of an out of stock item.
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